/* NORASING Facebook Follow-up — UI */
:root{
  --bg:#f3f5f9; --card:#fff; --ink:#1b2333; --ink2:#4b5567; --muted:#8a93a5; --line:#e6e9f0; --line2:#eef1f6;
  --side:#1e2533; --side2:#283044; --sideInk:#c9d0dd;
  --blue:#2f6bff; --blue2:#e9f0ff; --red:#e5484d; --green:#16a34a;
  --r:14px; --shadow:0 1px 2px rgba(20,30,50,.05),0 4px 16px rgba(20,30,50,.04);
}
*{box-sizing:border-box}
html,body{margin:0}
body{background:var(--bg);color:var(--ink);font:14px/1.5 "IBM Plex Sans Thai",system-ui,-apple-system,"Segoe UI",sans-serif;-webkit-font-smoothing:antialiased}
a{color:var(--blue);text-decoration:none}
button,input,select,textarea{font:inherit;color:inherit}
.muted{color:var(--muted)} .small{font-size:12.5px} .mono{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px}
.red{color:var(--red)!important;font-weight:500}
.ic{flex:none;vertical-align:middle}

/* layout */
.app{display:flex;min-height:100vh}
.side{width:226px;flex:none;background:var(--side);color:var(--sideInk);display:flex;flex-direction:column;position:sticky;top:0;height:100vh;padding:18px 14px;z-index:40}
.brand{display:flex;align-items:center;gap:10px;color:#fff;padding:4px 8px 20px}
.brand b{display:block;font-size:20px;letter-spacing:.5px;line-height:1.1}
.brand small{display:block;font-size:10.5px;letter-spacing:4px;color:#aab3c5}
.nav{display:flex;flex-direction:column;gap:4px;overflow:auto;flex:1}
.nav a{display:flex;align-items:center;gap:11px;white-space:nowrap;padding:10px 12px;border-radius:10px;color:var(--sideInk);font-weight:500;font-size:14px}
.nav a:hover{background:var(--side2);color:#fff}
.nav a.on{background:var(--blue);color:#fff;box-shadow:0 4px 12px rgba(47,107,255,.35)}
.side-foot{border-top:1px solid #323b52;padding-top:12px;display:flex;flex-direction:column;gap:6px}
.side-foot a{display:flex;align-items:center;gap:10px;color:var(--sideInk);padding:8px 14px;border-radius:10px}
.side-foot a:hover{background:var(--side2)}
.side-mode{font-size:12px;color:#9aa4b8;padding:0 14px;display:flex;align-items:center;gap:6px}
.dot{width:8px;height:8px;border-radius:50%;display:inline-block}.dot.ok{background:#22c55e}.dot.off{background:#ef4444}
.main{flex:1;min-width:0;display:flex;flex-direction:column}
.top{display:flex;align-items:center;gap:16px;padding:18px 24px 6px}
.top-title{flex:1;min-width:0}
.top-title h1{margin:0;font-size:24px;font-weight:700;letter-spacing:-.2px}
.top-title p{margin:2px 0 0;color:var(--ink2);font-size:14px}
.top-right{display:flex;align-items:center;gap:14px}
.content{padding:14px 24px 28px}
.mobile-only,.icon-btn.mobile-only{display:none}
.side-backdrop{display:none}

/* buttons */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;border:1px solid transparent;border-radius:9px;padding:8px 14px;font-weight:500;cursor:pointer;background:#fff;white-space:nowrap;line-height:1.3;transition:.15s}
.btn:disabled{opacity:.5;cursor:not-allowed}
.btn-primary{background:var(--blue);color:#fff}.btn-primary:hover:not(:disabled){background:#2159e6}
.btn-outline{border-color:#d5dbe7;color:var(--ink)}.btn-outline:hover:not(:disabled){border-color:var(--blue);color:var(--blue)}
.list-card .btn-outline.btn-sm{border-color:#9db6ff;color:var(--blue);padding:4px 8px;font-size:12.5px}
.btn-ghost{color:var(--ink2)}.btn-ghost:hover{background:#eef1f6}
.btn-danger{background:#fff;border-color:#f3c2c4;color:var(--red)}.btn-danger:hover{background:#fdf0f0}
.btn-sm{padding:5px 11px;font-size:13px;border-radius:8px}
.icon-btn{background:none;border:0;padding:6px;border-radius:10px;cursor:pointer;color:var(--ink2);position:relative;display:inline-flex}
.icon-btn:hover{background:#e9edf4}
.bell .badge{position:absolute;top:0;right:0;background:var(--red);color:#fff;font-style:normal;font-size:11px;font-weight:600;min-width:18px;height:18px;border-radius:9px;display:flex;align-items:center;justify-content:center;padding:0 4px;border:2px solid var(--bg)}
.userchip{display:flex;align-items:center;gap:10px;background:none;border:0;cursor:pointer;padding:4px;border-radius:12px;text-align:left}
.userchip:hover{background:#e9edf4}
.uc-text b{display:block;font-size:14px;line-height:1.2}.uc-text small{color:var(--muted);font-size:12px}

/* dropdown */
.dd{position:relative}
.dd-menu{display:none;position:absolute;top:calc(100% + 6px);left:0;min-width:210px;background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:0 12px 32px rgba(20,30,50,.14);padding:6px;z-index:60}
.dd.open .dd-menu{display:block}
.dd-right{left:auto;right:0}
.dd-up .dd-menu{top:auto;bottom:calc(100% + 6px)}
.dd-item{display:flex;align-items:center;gap:8px;padding:8px 10px;border-radius:8px;color:var(--ink);white-space:nowrap}
.dd-item:hover,.dd-item.on{background:var(--blue2);color:var(--blue)}
.dd-head{padding:8px 10px;font-weight:600;border-bottom:1px solid var(--line2);margin-bottom:4px}
.dd-empty{padding:16px 10px;color:var(--muted);text-align:center}
.dd-foot{display:block;text-align:center;padding:8px;border-top:1px solid var(--line2);margin-top:4px;font-size:13px}
.dd-btn{background:#fff}
.range-menu{min-width:260px}
.range-custom{border-top:1px solid var(--line2);margin-top:6px;padding:8px 6px 4px;display:grid;gap:8px}
.range-custom label{display:grid;gap:3px;font-size:12.5px;color:var(--ink2)}
.range-custom input{border:1px solid var(--line);border-radius:8px;padding:6px 8px}
.notif-menu{width:340px;max-height:420px;overflow:auto}
.notif{display:flex;gap:10px;padding:9px 10px;border-radius:8px;color:var(--ink)}
.notif:hover{background:#f5f7fb}
.notif .nicon{width:28px;height:28px;border-radius:50%;background:#fff4dc;color:#b7791f;display:flex;align-items:center;justify-content:center;flex:none}
.notif.failed .nicon{background:#fde8e8;color:var(--red)}
.notif b{display:block;font-weight:500;font-size:13px}.notif small{color:var(--muted);font-size:12px}

/* cards */
.card{background:var(--card);border-radius:var(--r);box-shadow:var(--shadow);border:1px solid #edf0f5}
.card.pad,.pad{padding:18px 20px}
.card-head{display:flex;align-items:center;gap:12px;padding:16px 20px 10px;flex-wrap:wrap}
.card-head h2{margin:0;font-size:17px;font-weight:700;flex:1;display:flex;align-items:center;gap:8px}
.head-actions{display:flex;gap:8px;flex-wrap:wrap}
.num{display:inline-flex;width:26px;height:26px;border-radius:50%;background:#e5484d;color:#fff;font-style:normal;font-size:14px;align-items:center;justify-content:center;font-weight:700;flex:none}

/* KPI */
.kpis{display:grid;grid-template-columns:repeat(8,minmax(0,1fr));gap:12px;margin-bottom:16px}
.kpi{border-radius:var(--r);padding:13px 11px 11px;display:flex;gap:8px;align-items:flex-start;min-height:112px;border:1px solid rgba(0,0,0,.03)}
.kpi-ic{width:36px;height:36px;border-radius:50%;display:flex;align-items:center;justify-content:center;color:#fff;flex:none}
.kpi p{margin:0 0 4px;font-size:12.5px;font-weight:600;line-height:1.3;color:var(--ink)}
.kpi b{font-size:26px;font-weight:700;line-height:1.1;display:block;letter-spacing:-.3px}
.kpi b small{font-size:15px;font-weight:600}
.kpi em{font-style:normal;font-size:12.5px;color:var(--ink2);display:block;margin-top:6px}
.kpi .up{color:var(--green);font-size:10px}
.k-blue{background:#e8f0ff}.k-blue .kpi-ic{background:#2f6bff}
.k-yellow{background:#fff6dc}.k-yellow .kpi-ic{background:#f5a524}
.k-green{background:#e4f7ea}.k-green .kpi-ic{background:#22b35e}
.k-orange{background:#fff0e3}.k-orange .kpi-ic{background:#f97a1f}
.k-purple{background:#f0ebff}.k-purple .kpi-ic{background:#8b5cf6}
.k-pink{background:#ffe9ec}.k-pink .kpi-ic{background:#f0506e}
.k-teal{background:#e2f6f3}.k-teal .kpi-ic{background:#14a39a}
.k-indigo{background:#e8ecff}.k-indigo .kpi-ic{background:#4f5fe8}

/* dashboard grid */
.dash-grid{display:grid;grid-template-columns:minmax(0,1fr) 336px;gap:16px;align-items:start}
.dash-main{display:flex;flex-direction:column;gap:16px;min-width:0}
.dash-side{position:sticky;top:12px;max-height:calc(100vh - 24px);overflow:auto}

/* funnel */
.funnel{display:flex;padding:6px 20px 14px;gap:0}
.fstep{flex:1;min-width:0;position:relative;padding:14px 8px 12px 22px;text-align:center;clip-path:polygon(0 0,calc(100% - 16px) 0,100% 50%,calc(100% - 16px) 100%,0 100%,16px 50%);margin-right:-10px;display:flex;flex-direction:column;justify-content:center;min-height:98px}
.fstep.first{clip-path:polygon(0 0,calc(100% - 16px) 0,100% 50%,calc(100% - 16px) 100%,0 100%);border-radius:10px 0 0 10px;padding-left:10px}
.fstep:last-child{margin-right:0;clip-path:polygon(0 0,100% 0,100% 100%,0 100%,16px 50%);border-radius:0 10px 10px 0}
.fstep span{font-size:12.5px;font-weight:600;line-height:1.3}
.fstep b{font-size:22px;font-weight:700;line-height:1.3}
.fstep small{font-size:12px;color:var(--ink2)}
.f-blue{background:#cfe0ff}.f-yellow{background:#ffe9a8}.f-green{background:#c5efd2}.f-pink{background:#ffd3d8}.f-purple{background:#e1d5ff}.f-rose{background:#ffd0dc}.f-mint{background:#c7efe4}.f-sky{background:#c9e2ff}
.qstrip{display:flex;flex-wrap:wrap;gap:8px;padding:0 20px 16px}
.qstrip a{display:inline-flex;align-items:center;gap:7px;border:1px solid var(--line);border-radius:999px;padding:5px 12px;color:var(--ink2);font-size:13px;background:#fafbfd}
.qstrip a:hover{border-color:var(--blue);color:var(--blue)}
.qstrip b{color:var(--ink)}
.qd{width:9px;height:9px;border-radius:50%}
.q-yellow{background:#f5a524}.q-purple{background:#8b5cf6}.q-gray{background:#94a3b8}.q-red{background:#e5484d}.q-orange{background:#f97a1f}.q-blue{background:#2f6bff}

/* tabs + filters + table */
.tabs{display:flex;gap:4px;padding:0 16px;border-bottom:1px solid var(--line);overflow-x:auto}
.tabs a{padding:10px 12px;color:var(--ink2);font-weight:500;border-bottom:2px solid transparent;white-space:nowrap;margin-bottom:-1px}
.tabs a:hover{color:var(--ink)}
.tabs a.on{color:var(--blue);border-bottom-color:var(--blue);font-weight:600}
.filters{display:flex;gap:8px;padding:14px 16px;flex-wrap:wrap;align-items:center}
.filters select,.filters input[type=date]{border:1px solid #d9dfea;border-radius:9px;padding:8px 10px;background:#fff;min-width:0}
.filters select{min-width:140px}
.search{flex:1 1 260px;display:flex;align-items:center;gap:8px;border:1px solid #d9dfea;border-radius:9px;padding:0 10px;background:#fff;color:var(--muted)}
.search input{border:0;outline:0;padding:8px 0;flex:1;min-width:0;color:var(--ink)}
.dfield{display:flex;align-items:center;gap:6px;font-size:12.5px;color:var(--ink2)}
.table-wrap{overflow-x:auto}
.tbl{width:100%;border-collapse:collapse;font-size:13.5px}
.tbl th{text-align:left;font-weight:600;color:var(--ink2);padding:10px 7px;border-bottom:1px solid var(--line);background:#fafbfd;white-space:nowrap;font-size:13px}
.tbl td{padding:9px 7px;border-bottom:1px solid var(--line2);vertical-align:middle}
.tbl tbody tr:hover{background:#f8faff}
.tbl tr.sel{background:#eef3ff!important}
.tbl .cb{width:34px}
.tbl .empty{text-align:center;color:var(--muted);padding:36px}
.conv-tbl td{white-space:nowrap}
.conv-tbl .msgcell{white-space:normal;min-width:120px;max-width:175px;font-size:13px}
.conv-tbl td:nth-child(3){white-space:normal;min-width:110px}
.conv-tbl .pill{padding:3px 9px;font-size:12px}
.who{color:var(--muted)}
.cust{display:flex;align-items:center;gap:10px}
.cust b{display:block;font-weight:600;line-height:1.25}.cust small{color:var(--muted);font-size:12px}
.pagecell{display:inline-flex;align-items:center;gap:6px;font-weight:500;font-size:13px}
.pager{display:flex;align-items:center;justify-content:space-between;padding:12px 16px;gap:10px;flex-wrap:wrap}
.pages{display:flex;gap:4px}
.pg{min-width:32px;height:32px;display:inline-flex;align-items:center;justify-content:center;border-radius:8px;border:1px solid var(--line);color:var(--ink2);padding:0 6px}
.pg.on{background:var(--blue);border-color:var(--blue);color:#fff}
.pg.dis{opacity:.4;pointer-events:none}.pg.dots{border:0}

/* avatar & chan */
.avatar{position:relative;display:inline-flex;flex:none;border-radius:50%}
.avatar img,.avatar b{width:100%;height:100%;border-radius:50%;object-fit:cover}
.avatar img{position:absolute;inset:0;z-index:1}
.avatar b{display:flex;align-items:center;justify-content:center;color:#fff;font-weight:600;font-size:.95em}
.avatar .mbadge{display:none}
.chan{display:inline-flex;align-items:center;justify-content:center;border-radius:50%;background:linear-gradient(135deg,#1877f2,#7b61ff);flex:none}

/* pills */
.pill{display:inline-block;padding:4px 11px;border-radius:999px;font-size:12.5px;font-weight:600;white-space:nowrap}
.pill-yellow{background:#ffefc2;color:#94600a}
.pill-orange{background:#ffe3cc;color:#a24a0b}
.pill-purple{background:#ebe3ff;color:#6b3fd4}
.pill-green{background:#d9f6e2;color:#137a3c}
.pill-gray{background:#eceff3;color:#4b5567}
.pill-slate{background:#e2e8f0;color:#334155}
.pill-red{background:#fde2e2;color:#c0262b}
.pill-blue{background:#e1ebff;color:#1f4fd1}
.pill-teal{background:#d7f4f0;color:#0f766e}
.tag-manual,.tag-won,.tag-q{display:inline-block;margin-left:4px;font-size:11px;padding:2px 7px;border-radius:6px;font-weight:600;vertical-align:middle}
.conv-tbl .tag-manual{display:block;width:max-content;margin:3px 0 0}
.tag-manual{background:#fff1e6;color:#c2410c;border:1px solid #fed7aa}
.tag-won{background:#dcfce7;color:#15803d}.tag-q{background:#e0f2fe;color:#0369a1}

/* panel */
.panel{display:flex;flex-direction:column}
.panel-title{display:flex;align-items:center;gap:8px;font-weight:700;font-size:17px;padding:16px 18px 8px}
.panel-title.sm{font-size:15px;padding:12px 0 6px}
.panel-full{margin-left:auto;color:var(--muted)}
.panel-empty{padding:24px;text-align:center;color:var(--muted)}
.panel-empty.big{padding:60px 20px}
.p-cust{display:flex;align-items:center;gap:12px;padding:6px 18px 12px}
.p-name{flex:1;min-width:0}
.p-name b{display:block;font-size:16px}
.p-name span{font-size:13px;color:var(--ink2)}
.ptabs{display:flex;border-bottom:1px solid var(--line);padding:0 12px}
.ptabs button{flex:1;background:none;border:0;padding:10px 6px;font-weight:500;color:var(--ink2);cursor:pointer;border-bottom:2px solid transparent;margin-bottom:-1px}
.ptabs button.on{color:var(--blue);border-bottom-color:var(--blue);font-weight:600}
.ppane{display:none;padding:12px 16px}
.ppane.on{display:block}
.chat{max-height:300px;overflow:auto;display:flex;flex-direction:column;gap:8px;padding:2px}
.chat-full{max-height:560px}
.chat-day{text-align:center;margin:6px 0}
.chat-day span{background:#f0f2f6;color:var(--ink2);font-size:12px;padding:3px 12px;border-radius:999px}
.bub-row{display:flex;gap:8px;align-items:flex-end}
.bub-row.out{justify-content:flex-end}
.bub-wrap{max-width:78%;display:flex;flex-direction:column}
.bub-row.out .bub-wrap{align-items:flex-end}
.bub{padding:9px 13px;border-radius:14px;background:#f0f2f5;font-size:13.5px;word-break:break-word}
.bub-row.out .bub{background:#dfe9ff;color:#173a8f}
.bub-row.in .bub{border-bottom-left-radius:4px}.bub-row.out .bub{border-bottom-right-radius:4px}
.bub-wrap small{font-size:11px;color:var(--muted);margin-top:2px}
.bub-tag{font-size:10.5px;font-weight:600;color:#6b3fd4;background:#efe9ff;border-radius:5px;padding:1px 6px;margin-bottom:2px}
.pform{display:grid;gap:8px}
.pform label{display:grid;gap:3px;font-size:12.5px;color:var(--ink2)}
.pform input,.pform select,.pform textarea{border:1px solid #d9dfea;border-radius:8px;padding:7px 9px;background:#fff;font-size:13.5px;color:var(--ink)}
.kv{display:flex;justify-content:space-between;gap:10px;font-size:13px;border-bottom:1px dashed var(--line2);padding:4px 0}
.kv span{color:var(--muted)}.kv b{font-weight:500;text-align:right;word-break:break-all}
.toggles{display:flex;gap:14px;flex-wrap:wrap}
.chk{display:inline-flex!important;align-items:center;gap:6px;grid-template-columns:none!important;color:var(--ink)!important;font-size:13.5px!important}
.cyc{border:1px solid var(--line);border-radius:10px;padding:10px;margin-bottom:10px}
.cyc-head{display:flex;gap:10px;align-items:center;flex-wrap:wrap;font-size:13px;margin-bottom:6px}
.cyc-out{margin-left:auto;font-weight:600;color:var(--blue)}
.cyc-fu{display:flex;gap:10px;padding:8px 0;border-top:1px dashed var(--line2)}
.cyc-fu small{display:block;color:var(--ink2);font-size:12px}
.fu-no{font-weight:700;color:var(--blue);min-width:24px}
.fu-text{background:#f5f7fb;border-radius:8px;padding:6px 9px;margin:4px 0;font-size:13px}
.fu-err{background:#fdecec;color:#b42318;border-radius:8px;padding:6px 9px;margin:4px 0;font-size:12.5px}
.hist-log h4{margin:12px 0 6px;font-size:14px}
.log{font-size:12.5px;padding:5px 0;border-bottom:1px solid var(--line2);display:flex;flex-wrap:wrap;gap:6px}
.log-t{color:var(--muted);min-width:118px}
.auto-box{padding:0 18px 6px;border-top:1px solid var(--line);margin-top:4px}
.tl{list-style:none;margin:0;padding:0 0 4px}
.tl li{display:flex;gap:10px;padding:7px 0;position:relative}
.tl li:not(:last-child)::after{content:"";position:absolute;left:10px;top:30px;bottom:-6px;width:2px;background:#e6e9f0}
.tl li>i{width:22px;height:22px;border-radius:50%;flex:none;display:flex;align-items:center;justify-content:center;font-size:11px;font-style:normal;font-weight:700;color:#fff;background:#b8c1d1;z-index:1}
.tl b{font-size:13.5px;font-weight:600}
.tl small{display:block;font-size:12.5px;color:var(--ink2)}
.tl .tl-st{font-size:12.5px;color:var(--ink2)}
.tl-admin>i{background:#2f6bff!important}
.tl-ok>i{background:#22b35e}.tl-due>i{background:#f5a524}.tl-wait>i{background:#8b5cf6}.tl-fail>i{background:#e5484d}.tl-cancel>i{background:#94a3b8}
.tl-due .tl-st{color:#b45309;font-weight:500}.tl-fail .tl-st{color:var(--red)}
.manual-note{display:flex;gap:10px;background:#fff7ed;border:1px solid #fed7aa;color:#9a3412;border-radius:10px;padding:10px;margin:6px 0 10px}
.manual-note small{display:block;color:#9a3412;font-size:12.5px;margin:2px 0 6px}
.copybox{background:#fff;border:1px dashed #fdba74;border-radius:8px;padding:7px 9px;color:var(--ink);font-size:13px;cursor:copy}
.copybox:hover{background:#fffbf5}
.p-actions{display:flex;align-items:center;gap:8px;padding:12px 18px 18px;flex-wrap:wrap;border-top:1px solid var(--line)}
.p-actions .btn-primary{flex:1}

/* alerts, modal, toast */
.alert{display:flex;gap:10px;align-items:flex-start;padding:11px 14px;border-radius:10px;margin-bottom:14px;font-size:14px}
.alert-ok{background:#e7f7ec;color:#166534}.alert-err{background:#fdecec;color:#b42318}.alert-warn{background:#fff6e0;color:#8a5a00}.alert-info{background:#e9f0ff;color:#1f4fd1}
.modal{position:fixed;inset:0;background:rgba(15,23,42,.45);display:flex;align-items:center;justify-content:center;z-index:100;padding:16px}
.modal[hidden]{display:none}
.modal-box{background:#fff;border-radius:16px;width:100%;max-width:480px;position:relative;box-shadow:0 20px 60px rgba(0,0,0,.25);max-height:90vh;overflow:auto}
.modal-body{padding:22px}
.modal-body h3{margin:0 0 12px;font-size:18px}
.modal-x{position:absolute;top:10px;right:10px;background:none;border:0;cursor:pointer;color:var(--muted);padding:6px}
.form-grid{display:grid;gap:12px}
.form-grid label,.field{display:grid;gap:4px;font-size:13px;color:var(--ink2);font-weight:500}
.form-grid input,.form-grid select,.form-grid textarea,.field input,.field select,.field textarea{border:1px solid #d9dfea;border-radius:9px;padding:9px 11px;background:#fff;font-size:14px;color:var(--ink);font-weight:400;width:100%}
.form-grid textarea,.field textarea{resize:vertical}
.form-actions{display:flex;gap:8px;justify-content:flex-end;margin-top:6px;flex-wrap:wrap}
.help{font-size:12.5px;color:var(--muted);font-weight:400}
.toast{position:fixed;bottom:22px;left:50%;transform:translateX(-50%);background:#1b2333;color:#fff;padding:11px 18px;border-radius:10px;z-index:200;box-shadow:0 10px 30px rgba(0,0,0,.25);max-width:92vw;font-size:14px}
.toast.err{background:#b42318}.toast.ok{background:#15803d}

/* generic pages */
.grid-2{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}
.grid-3{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}
.stack{display:flex;flex-direction:column;gap:16px}
.section-title{font-size:16px;font-weight:700;margin:0 0 12px}
.stat{padding:14px 16px;border:1px solid var(--line);border-radius:12px;background:#fff}
.stat p{margin:0;color:var(--ink2);font-size:13px}.stat b{font-size:24px;display:block}.stat small{color:var(--muted)}
.set-row{display:grid;grid-template-columns:260px minmax(0,1fr);gap:16px;padding:14px 0;border-bottom:1px solid var(--line2);align-items:start}
.set-row>div:first-child b{display:block}.set-row>div:first-child small{color:var(--muted);font-size:12.5px}
.set-row input[type=text],.set-row input[type=number],.set-row input[type=time],.set-row input[type=password],.set-row select,.set-row textarea{border:1px solid #d9dfea;border-radius:9px;padding:8px 10px;width:100%;max-width:420px;background:#fff}
.inline{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.seg{display:inline-flex;justify-self:start;width:max-content;border:1px solid #d9dfea;border-radius:10px;overflow:hidden}
.seg label{padding:8px 16px;cursor:pointer;border-right:1px solid #d9dfea;font-weight:500}
.seg label:last-child{border-right:0}
.seg input{display:none}
.seg label:has(input:checked){background:var(--blue);color:#fff}
.codebox{background:#0f172a;color:#e2e8f0;border-radius:10px;padding:10px 12px;font-family:ui-monospace,Menlo,monospace;font-size:12.5px;word-break:break-all}
.kbd{background:#eef1f6;border-radius:6px;padding:1px 6px;font-family:ui-monospace,Menlo,monospace;font-size:12.5px}
.tpl-card{border:1px solid var(--line);border-radius:12px;padding:14px;display:grid;gap:8px}
.tpl-preview{background:#dfe9ff;color:#173a8f;border-radius:14px 14px 4px 14px;padding:10px 13px;white-space:pre-wrap;justify-self:end;max-width:90%}
.bar{height:8px;border-radius:999px;background:#eef1f6;overflow:hidden}.bar i{display:block;height:100%;background:var(--blue);border-radius:999px}
.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:20px;background:linear-gradient(135deg,#1e2533,#2b3552 60%,#3a2f2a)}
.login-card{background:#fff;border-radius:18px;padding:32px 28px;width:100%;max-width:400px;box-shadow:0 30px 80px rgba(0,0,0,.35)}
.login-card .brand{color:var(--ink);padding:0 0 16px}.login-card .brand small{color:var(--muted)}
.login-card h1{font-size:20px;margin:0 0 4px}
.badge-soft{display:inline-block;background:#eef1f6;border-radius:6px;padding:2px 8px;font-size:12px;color:var(--ink2)}
.chart-box{position:relative;height:280px;padding:0 16px 16px}

/* responsive */
@media (max-width:1500px){.kpis{grid-template-columns:repeat(4,minmax(0,1fr))}}
@media (max-width:1200px){
  .dash-grid{grid-template-columns:1fr}
  .dash-side{position:static;max-height:none}
  .funnel{flex-wrap:wrap;gap:6px}
  .fstep,.fstep.first,.fstep:last-child{flex:1 1 22%;clip-path:none;border-radius:10px;margin:0;padding:10px}
}
@media (max-width:960px){
  .side{position:fixed;left:0;top:0;bottom:0;transform:translateX(-100%);transition:transform .2s}
  body.side-open .side{transform:none}
  body.side-open .side-backdrop{display:block;position:fixed;inset:0;background:rgba(0,0,0,.4);z-index:30}
  .mobile-only,.icon-btn.mobile-only{display:inline-flex}
  .grid-2,.grid-3{grid-template-columns:1fr}
  .set-row{grid-template-columns:1fr;gap:6px}
}
@media (max-width:640px){
  .top{padding:12px 16px 4px;flex-wrap:wrap}
  .top-title h1{font-size:19px}
  .top-right{width:100%;justify-content:space-between}
  .uc-text{display:none}
  .content{padding:10px 16px 24px}
  .kpis{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
  .kpi{min-height:0;padding:12px}
  .kpi b{font-size:22px}
  .kpi-ic{width:34px;height:34px}
  .fstep,.fstep.first,.fstep:last-child{flex:1 1 45%}
  .filters select{flex:1 1 45%;min-width:0}
  .card-head{padding:14px 14px 8px}
  .tabs{padding:0 8px}
  .range-menu{position:fixed;left:16px;right:16px;top:70px}
  .notif-menu{position:fixed;left:16px;right:16px;top:70px;width:auto}
  /* table → cards */
  .conv-tbl thead{display:none}
  .conv-tbl,.conv-tbl tbody,.conv-tbl tr,.conv-tbl td{display:block;width:100%}
  .conv-tbl tr{border-bottom:1px solid var(--line);padding:10px 12px;position:relative}
  .conv-tbl td{border:0;padding:3px 0;white-space:normal}
  .conv-tbl td.cb{position:absolute;right:12px;top:14px;width:auto}
  .conv-tbl td:nth-child(5)::before{content:"เงียบมา: ";color:var(--muted)}
  .conv-tbl td:nth-child(6)::before{content:"ติดตาม: ";color:var(--muted)}
  .conv-tbl td:nth-child(7)::before{content:"ครั้งถัดไป: ";color:var(--muted)}
  .conv-tbl td:nth-child(9)::before{content:"ผู้ดูแล: ";color:var(--muted)}
  .conv-tbl .msgcell{max-width:none}
  .pager{justify-content:center}
}
table[data-panel="1"] tbody tr{cursor:pointer}
@media (min-width:1201px) and (max-width:1680px){
  table[data-panel="1"] th:nth-child(10),table[data-panel="1"] td:nth-child(10){display:none}
}